Customer Service Archives - ServiceConnection.Biz

Good night, sleep tight and don’t let the BED BUGS BITE!

August 6, 2015/in Pest Control, Uncategorized /by Gail Wilson

Good night, sleep tight and don’t let the BED BUGS BITE!

Fifty-five years ago in Texas, this was a customary, “Goodnight ritual.” I was thinking, “who cares, just don’t let a rattlesnake share my bed.” No joke. Often after leaving our home for weeks, as my Mom was receiving treatment for Leukemia, it was common knowledge that snakes migrate into homes that were left unoccupied.
I always thought bed bugs were similar to a unicorn. They really didn’t exist. “Oh, quite contraire my dear.”
According to the Mayo Clinic, Bed Bugs are about the size of an apple seed. They hide in the cracks and crevices of beds, box springs, headboards, bed frames and any other objects around a bed. The risk of encountering bedbugs increases if you spend time in places with high turnovers of nighttime guests — such as hotels, hospitals or homeless shelters. http://www.mayoclinic.org/diseases-conditions/bedbugs/basics/definition/con-20026119
Now as luck would have it, guess who’s my neighbor? No, not Mr. Rodgers.
Jose Gomez of Castle Pest Management, 209-404-8234, , www.CastlePestManagement.com

Phone: 209-552-9353 or (209) 204-3085
Believe-or-not, “Bed Bug Services” are actually explained in vivid detail.
Bed bugs are accomplished travelers, stowing away in suitcases and personal belongings. They are small wingless insects that are becoming more and more of a problem across the U.S. as well as in the Stanislaus County area. They have become a major problem in hotels, apartment buildings, hospitals and homes. Since they are prolific breeders, once you have a small infestation, it can grow very quickly into a severe problem. Bed bugs hide away in mattresses and box springs and the crevices of all types of furniture during the day time and come out during the night to feed on human blood and the blood of other warm blooded mammals. Bed bugs are very difficult to get rid of and early detection is key.
As Les Brown, one of the world’s most renowned motivational speakers, would say: “What you don’t know can kill you.”

Ok, maybe a Bed Bug Bite won’t kill you but I’m not going to sign-up for that experiment. Instead, I will consider the professionals at Castle Pest Management offer: A Customized residential and commercial bed bug services can help you rid your property of these nighttime pests. We use both fumigation and heat treatments to exterminate your bed bug problem as well as conventional bed bug control methods to make sure bed bugs are gone from your home or business for good.

by Gail Wilson a “blog newbie” @ blog.ServiceConnection.biz
A little about me:
Gail has over 30 years of business development, advertising sales, magazine publishing, and customer service. My trusted attributes are: detail oriented, outstanding attentiveness, diplomatic, trustworthy, dedicated relaxed attitude. I am resourceful.
I want to contribute to the world and leave a lasting impression.
Thinker. Problem solver. Communicator. Hardcore reader. Creator. Explorer. Successfully Mentoring Online Marketers. www.ServiceConnection.BIZ

Tires- What’s your need and your responsibility?

August 5, 2015/in Business, Common Mistakes, Customer Service, Freedom, Loved One, Notices, Responsibility, Road Hazard, Tire, Uncategorized /by Gail Wilson

Tires- What’s your need and your responsibility?
When it comes to tires, is safety your first thought? Or is it Price?
I ‘m not trying to put anyone in the “hot seat”. I ‘m just asking a question.

Well before you answer that question, do you have the need for a dependable tire and service provider?
Since 1952, TF Tire & Service has been providing the best tires at the best prices possible to customers anywhere in the Central California area. Whether you need retail tires, commercial tires, farm tires, industrial tires, or OTR tires, TF Tire & Service has “Everything you need for everything you drive!” TF Tire & Service carries name brand tires including those from Bridgestone, Firestone, Cooper, and many more.I’ve known Dave as the one to assist you in finding the answer to all your automotive needs. Dave knows his field and he knows what he doesn’t know. He will immediately identify your needs and make a recommendation even if it’s to another trusted provider.
I wish I could find this quality in all the people I deal with on a daily basis.
Now, back to the original question plus a little F.Y.I. .
DOT HS 811 617
April 2012
Tire-Related Factors in the Pre-Crash Phase
http://www-nrd.nhtsa.dot.gov/Pubs/811617.pdf
U.S. Department of Transportation, National Highway Traffic Safety Administration, in the interest of information exchange.

When you have an extra two or three hours to read this or just call

Dave at Tire World at 209-384-8473
http://www.tftire.com/

Gail Wilson a “blog newbie” @ blog.ServiceConnection.biz
A little about me:
Gail has over 30 years of business development, advertising sales, magazine publishing, and customer service. My trusted attributes are: detail oriented, outstanding attentiveness, diplomatic, trustworthy, dedicated relaxed attitude. I am resourceful.
I want to contribute to the world and leave a lasting impression.
Thinker. Problem solver. Communicator. Hardcore reader. Creator. Explorer. Successfully Mentoring Online Marketers. www.ServiceConnection.BIZ

Do the Caregivers”Really” Care?

July 29, 2015/2 Comments/in Alzheimer, Business, Customer Service, Dementia, Health, Indifference, Loved One, Memory Care, Notices /by Gail Wilson

After nine months of blatant denial, our family had to face the facts that Mom’s disturbing and sometimes bizarre behavior was an illness, Alzheimer or Dementia, whatever. Mom was not the same and she was not getting any better. The fact is she was getting worse and we were not equipped to care for her anymore. The great care-givers we had coming to her home were not adequate and Mom was rushed to the hospital and a rehabilitation center.
This was not good. The “over medicated” babbling, incoherent person was totally not Mom. After watching her lay in bed day-in and day-out, we chose, with constant reassurance, Brookdale Kettleman Lane, Lodi, CA Alzheimer’s Care.
Well that was less than three weeks ago. The first week everything seemed fine. Week two, when we entered the facility, we couldn’t find Mom. The caretakers couldn’t find Mom. The search began! “You go that way and we will go this way. We will find her”. They did in another room, sleeping in someone’s bed?
The Medication Nurse told me that she had seen “Luella” walking down the hall and she said she was tired so “I told her to go to her room”.
I had to grab the desk as not to fall from shock. I asked how she could tell a person that does not know where she is or who her son is, to go to “her room”. Isn’t this a “Memory Care Facility”?
When they brought Mom out of the room, she was wearing someone’s shoes. We had just bought her new shoes that are still lost? Everyone at Brookdale Kettleman Lane has the same story, “That’s what they do. The residents wander into other resident’s rooms taking things.”
Now, I had been glad I was sitting down when the Director told me that “the residents have gone into my office and taken my soda, pens, papers, etc.” Now my view may be clouded but from where you are sitting, can you see Negligent?
Well, at 5:34am this morning we received a call from Brookdale Kettleman Lane stating that Mom had fallen (where?) and appeared to have broken her leg and the ambulance was taking her to the hospital. They wanted to know where?
They are about 6 blocks from Lodi Memorial. Isn’t that one of the questions on the “Book-like” form that we filled out upon placing her in Brookdale Kettleman Lane?
Mom is one month shy of her 94th birthday and she has fallen and she is surely not feeling GREAT. Where would you take your Mom?
Now I can focus and I see “Indifference”. Yes, I know the pain is a little stronger for me.
Brookdale Kettleman Lane portrayed their facility and staff as the “All and ALL” for Memory care but when “I” called the facility (11 am) to inquire about what happened to Mom, I was presented with so much “rhetoric” and excuses about how they CAN NOT provide(State License) care that may have prevented this situation. The Director had NO IDEA THAT ANYTHING HAD HAPPENED?
Now it is time for us to PRAY that Mom makes it through this ordeal and for me to make sure another’s’ “LOVED ONE” does not meet the same fate. Mom broke her hip in an “un-witnessed event” at Brookdale Kettleman Lane.
Mom will have surgery today.
The doctor advised us of the anesthesia side effects for Mom since she is “so frail.”

Gail Wilson a “blog newbie” @ blog.ServiceConnection.biz
A little about me:
Gail has over 30 years of business development, advertising sales, magazine publishing, and customer service. My trusted attributes are: detail oriented, outstanding attentiveness, diplomatic, trustworthy, dedicated relaxed attitude. I am resourceful.
I want to contribute to the world and leave a lasting impression.
Thinker. Problem solver. Communicator. Hardcore reader. Creator. Explorer. Successfully Mentoring Online Marketers. www.ServiceConnection.BIZ

McGrath & Associates’ $2,495 full-service flat-fee program

July 21, 2015/in Business, California, Common Mistakes, Computer Internet & Our World, Customer Service, FYI, Home, Modesto, Notices, Real Estate, Sellers, Small Business, Uncategorized /by Gail Wilson

McGrath & Associates’ $2,495
full-service flat-fee program continues to provide smart home sellers with an affordable
alternative

Mr. Jones of 1965 Taramea Lane, Ceres, sold his property for $17,000 over the asking price and
saved thousands off traditional real estate commissions using McGrath & Associates $2,495 flat-fee,
full-service program. Guaranteed savings.

According to Dr. Rick McGrath, Ph.D., Realtor broker-owner, technology has revolutionized the cost of selling your property. Now, it is possible for home sellers to save thousands of dollars using an affordable and much more sensible full-service $2,495 flat-fee program that saves thousands of dollars off traditional real estate commissions.

Rick McGrath will solved your “Home Seller” puzzle

Home sellers traditionally depend on Realtors to list their homes for a hefty commission because they control access to the MLS. Now, thanks to growing technology, the Internet has developed platforms open to public viewing. Now, every prospective home-buyer, every investor and every real estate agent gets instant notification of properties listed.

Technology has changed the way we book our vacations, hotels and airline tickets.

“The future of selling real estate is no different and that future is here,” says McGrath. “For years, large brick and mortar real estate firms have enjoyed making their fortunes off the hard-earned equity of home-owners. They want you to believe that you need to pay huge commissions to get the exposure you need and negotiate for top dollar.

Gold Key With Welcome Home Text As Symbol For Property And Ownership

Gold Key With Welcome Home According to Rick McGrath

“That is nothing further from the truth. Once your listing is submitted to the MLS and our syndicated website, every licensed agent, prospective buyer and investor will see it. In today’s Internet world, the size of the real estate company doesn’t matter. The only question is how much will it cost for the same results? You can pay 6 percent, 5 percent, or even 4 percent, but why? There is no sense in paying so much when there is a more affordable alternative available.

“The current real estate market is on fire and often properties sell within a few days, many getting multiple offers. Sellers now have an opportunity to cash in on their hard-earned equity and save thousands of dollars using our $2,495 flat-fee pro-gram,” says McGrath.

“Home sellers routinely wonder, ‘Why do I have to pay twice as much as the person who has a $100,000 home? They pay $6,000 but because I have a $200,000 property, Realtors want to charge me $12,000. Realtors spend the same amount of time on both properties.’ We believe these home sellers have a valid concern,” says McGrath. There is no reason for home sellers to have to pay more than they should.

Coins Around House Shows Home Savings Or Construction Business

For anyone thinking of selling, it’s important to price you property within market value.

“The typical real estate agent spends approximately six hours, start to finish, with each home seller or buyer,” McGrath says.

“When you put that into perspective based on an hourly rate, we can understand why home sellers feel like they’re being taken advantage of. There are hundreds of homeowners who would like to sell and move but they just don’t have enough equity, especially when they have to pay such high commission rates to sell their property.”

Each month dozens of proper-ties go unsold because homeowners have to list well above market value, hoping to cover the costs needed to move and pay the real estate agent. This is why McGrath & Associates has taken technology to the next level by developing its full-service, flat-fee program for an affordable $2,495.

“This isn’t a For Sale by Owner or discount program. Though we do offer a For Sale By Owner program for $1,495,” says McGrath. “Unlike other real estate companies, we are committed to giving each home seller everyday advertising in the Modesto Bee until the property is sold. Each property is listed on our syndicated Web site that publishes to Trulia.com, Zillow.com, Homes.com, Realtor.com,

Yahoo, Google real estate and

many others.

McGrath & Associates cooper-ate with other real estate compa-nies as often as possible, listing properties on the local MLS for as little as 2 percent commission. This provides even more expo-sure and ensures home sellers get the most for their property. When we bring the buyer, the seller only pays a $2,495 flat-fee plus ordinary seller closing costs associated with selling property.

“We handle all the negotiations to make sure our clients get top dollar and handle all the required paperwork and duties common to Realtors from start to finish, McGrath says. “Everyone pays the same amount.”

These home sellers will save thousands:

A 3804 Argonaut, Modesto, saved thousands off traditional commissions.

A 1615 Flower Garden, Ceres, saved thousands off traditional commissions.

A 242 Scarlet, Patterson, saved thousands off traditional commissions.

For those who have tried to sell in the past 12 months and beyond, properties may have gone unsold because the asking

price was in excess of market value.

“This is the perfect program that just might make all the difference in the world. The market is very hot right now and proper-ties are selling for top dollar,” says McGrath.

For anyone thinking of selling, it’s important to price your property within market value.

“Overpricing your property will cause you to miss out on the ‘newness’ that occurs within the first few weeks properties come on the market. Buyers tend to look at what is just listed and forget what is still left on the market, chasing the next ‘just listed’ property,” says McGrath. “If you’re looking for an easier way to sell your home and save thousands of dollars, then it’s time to put our plan to work.”

Dozens of home sellers saved thousands of dollars in 2014 using McGrath’s services.

To discover how much you can save, call on McGrath & Associates today. Visit the website at: modestohomes4sell.com or call direct at (209) 996-3396. You can also call a freeprerecorded hotline at 1 (800) 388-9960 ext. 9113. Up to 40% Off on Accessories – Security & Surveillance with free shipping and No Tax!!!

CA Lic. No. 01116303

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Our new “Date Night” is Breakfast at the Doubletree Modesto!

July 19, 2015/in Breakfast Buffet, California, Customer Service, Healthy Eating, Modesto, Walnuts /by Gail Wilson

Yes, it is official. Once a month, Dale and I will be indulging in the ambiance of the Doubletree Modesto. Their lavish service that can be totally addictive between 6am and 11 am weekends. Breakfast is “served” daily. You must know that they have two menus with an offer reserved for those who want it all. The Dream Deal is why we chose to come on Saturday. The generous offer sounded wonderful but the proof was in the lightly scrambled eggs, scrumptious sausage, tantalizing bacon, French Toast, oatmeal, cold cereals, all kinds of muffins, rolls and bread, fruit, freshly cut and whole, ever flowing juices of all kind and coffee.
All this was unlimited and self-served with staff available for any other desires. If you didn’t gather this by the preceding statements, “we were pleased”. Read more →

“ARE YOU PLAYING THE RIGHT INSTRUMENT?”July 19, 2015/in Business, Common Mistakes, Computer Internet & Our World, Customer Service, Freedom, Responsibility, Small Business /by Gail Wilson

Consider this... By Mike Johnson

“ARE YOU PLAYING THE RIGHT INSTRUMENT?”

I’ve long since forgiven Mrs. O’Brien.

As the sixth grade orchestra teacher, it was her job to recruit a full complement of string instrument players for the Cedar Manor Elementary School Orchestra.

And a fine job she was doing too, with the exception of cello. Try as she might, each one-on-one conference with the 12-year-old students in our class left her with yet another violinist. A few had chosen viola. Two of the cooler kids had picked bass. By the time she got to me, she was desperately twisting arms for cello.

I went down like a music stand pushed into an orchestra pit.

Never mind that the instrument was taller than I was. Never mind that I was a “walker” and would have to carry the thing nine blocks home and back every weekend. The only thing that mattered was I hadn’t yet decided which instrument I wanted to play and Mrs. O’Brien was going to help me make the choice.

Cedar Manor got their cellist.

Six years later, after hating the instrument for all but the first five minutes, I finally hung up my last rosined bow.

Had I given the matter any thought, I would’ve chosen guitar or banjo or even harmonica. Something that was more portable, with a wider range of entertainment possibilities. Something I would use my entire life. But with the passage of each year, it was harder and harder to quit that cello. All that time invested! You don’t want to waste all that time you’ve already spent do you?

Looking back on it now, Mrs. O’Brien looks pretty darn self-centered pushing a four foot kid into a five foot instrument. She had me by authority, by age, by experience, and by size.

But even so, knowing what I wanted would’ve been the only defense I’d have needed to prevent accepting what I didn’t want. Knowing nothing, I took anything. And hung on.

She may have severely miscast me in my string assignment. And she certainly failed in her efforts to make me an accomplished cellist. But she did succeed famously in an area she’d never intended.

Six years of dragging that cello around helped crystallize knowledge that was useful for the rest of my life: If we’re not clearly focused on our own goals, we’re easy prey for others eager to recruit us for theirs.

Years later, it’s easy to recognize Mrs. O’Briens everywhere. They’re in employers. In friends. In family. They may mean well when they push us to do this and that, but anyone who pushes isn’t really interested in what we want. They’re using us to get what they want.

And when we find ourselves face to face with them, we have but one defense – (short of hitting them with a cello) and that’s having a clear vision of what WE want. Once we’ve tuned our ear to that melody, the Mrs. O’Briens lose their power over us.

25 years later, it turns out that Mrs. O’Brien did succeed with her music lessons. Not through offering an instrument – but by becoming one. She became the instrument through which I would learn one of life’s greatest truths: The only music worth playing is the music that plays in our hearts.

Everything else is just a cello.

###

Learn more about Mike’s offerings at MikeJohnson.biz

Picture is of Robin Trower performing at the Merced Theatre.

Robin Leonard Trower is an English rock guitarist and vocalist who achieved success with Procol Harum during the 1960s, and then again as the bandleader of his own power trio. Trower was born in Catford, London but grew up in Southend-on-Sea, Essex. Playing the “Right Instrument”!

Common Mistakes Small Business Owners Make

July 13, 2015/in Business, Common Mistakes, Customer Service, Medium Sized Business Owners, Small Business /by Gail Wilson

Common Mistakes Small Business Owners Make

After working with more than 450 small businesses in the past four years, I’ve spent a lot of time watching them succeed, and fail. I’ve analyzed what they’ve done, how they’ve built, how they’ve shrunk, how they’ve overcome and how they’ve gone under. Now it’s my mission to change the statistic and give the small business owners the tools and training they need to build their business into the success they are dreaming of. To that end, today I’m going to talk about four common mistakes I’ve seen over and over again that have set businesses up for failure so you can learn to avoid them!

1) Not tracking.
Again and again I’ve seen business owners not track things properly. It’s not the most glamorous part of a business owner’s job description, but it is vital to success. If you don’t know your numbers, you can’t improve them. So many owners forget to track numbers religiously and I’m not just talking about sales numbers – although those are important too. Numbers such as how many hours you’ve worked on your business versus in your business, numbers such as turn-over, average revenue per customer, hours worked total per week, etc.
This is one of the number one reasons I’ve seen businesses go out of business! Get help, get it done.

2) Marketing without a plan.
Every business owner knows that they need to market. They all also know the quote about not knowing which half of the marketing doesn’t work. So there’s this assumption that the marketing is just dollars to be thrown away. So business owners try and pick and choose which options sound best and despise when sales reps try and steal their money. And yet they know they need to market, so they keep trying more stuff.
There’s two big problems that business owners ignore. One that marketing should be done with a plan and you should NOT vary from your plan. The plan isn’t cut and dry, but it should have specific routes of marketing to use and not vary from those. If radio advertising isn’t in your plan, and you haven’t put together a plan that will complement it, then now is not the right time to jump on that great sale. Wait until the rest of your marketing will complement. But if your plan does include online marketing, adding additional social media marketing isn’t a bad idea!
Second, business owners forget that their marketing is only as good as the business it promotes. Time and time again I’ve seen business owners blame their marketing for not working when the truth is that their team is not taking advantage of the leads being generated by the marketing and turning them into the sales that the business needs to succeed. Why? Because no one will sell for the business like you will! So you have to train them which leads to….
3) Putting Marketing Before Sales.
No matter your industry, you and your team need to be good at sales. And somehow this gets massively overlooked. There’s an assumption that your employees will be at least somewhat as interested in closing sales for your business as you are and so often, they don’t even know what to do to help make sure the most sales get closed for the business. Investing in sales training for you and your business is overlooked, and one of the most important pieces on this list.
4) Not Staying Focused on Education.
Small business owners are busy. When I say busy, I mean that they take busy to a whole new level. The dedicated business owner is often working from the moment they wake till late, late at night. They spend hours and hours working in the business and delivering service, then they go home and run numbers and fall into bed wondering why this business isn’t panning out like they expected.
Small to medium sized business owners rarely take time to continue their education – they don’t have the time to spare. But the vast majority of the millionaires in the world and almost every CEO for the top companies openly discusses the books that they read and the seminars they attend and the coaches they choose.
Why do small business owners seem to think that they can attain the same level without doing the same thing?

After all these years, I look forward to making a difference, for changing the statistic for small businesses that go out of business. If you’d like to learn more, you can check out my blog at everythingisasale.blogspot.com, following me on facebook at www.facebook.com/StephanieSchellerCoaching or Twitter at www.twitter.com/SuccessSteph and if you’d like to have a conversation about growing your business or anything I talked about inside this blog, feel free to reach out to me at stephanie.scheller2000@gmail.com. I look forward to talking with you.

Stephanie Scheller is the #1 best selling author of the book Friend Power: How the Friends You Choose Can Change Your Life (Available on Amazon at bit.ly/FriendPowerbook). She is also a speaker, a sales trainer and a business, sales & marketing coach located in San Antonio, TX. She spends her spare time painting, practicing taekwondo, hanging out with her incredible fiancé or with her longtime love, her horse Shaazam

What to Do When You Get Stuck In Your Project!

July 7, 2015/in Business, Customer Service, Freedom, Small Business, The Proverbial Plunge /by Gail Wilson

What to Do When You Get Stuck In Your Project!

Stuck In Your Project?

Do you ever get in a stuck place with your writing or creative project? I have and I know it is a natural part of the creative process. Yes, it can be uncomfortable, but I believe honoring our process supports the actual work and makes for better final product. I have experienced this at work in both my visual and my written art. Getting stuck usually shows up when I don’t like something, when something feels off or missing. When I was writing The Curious Magic of Buckeye Groves. I got stuck after writing thirty pages. At that point, I was bored with the story – something was missing and I was unclear what it was, therefore I began feeling completely uninspired. I actually set the project aside and started working on another story. Eventually a solution spontaneously arose and I was re-inspired and started working on it again, this time completely in the flow. I spoke with another author about this and she told me she often used the same tactic. I have heard of people who set aside a story for years before coming back to it. I think the key is letting go – a form of non-attachment which creates space for solutions to arise from our subconscious. Sometimes pushing too hard can get in the way.

There have been other times when I pushed myself through my resistance. Sometimes resistance is just resistance. Listening to music helps and so do walks in nature or sitting with trees. Creation is a very intuitive process and it is important to be attuned to the messages that come through and to trust myself.

Creative projects can be much like giving birth, there are moments when we breath and moments when we push. If you haven’t finished projects in the past, that is not a prescription for what will happen with your next one. The past is not a predictor of the future. Examine your beliefs about finishing projects and look at any limits you are putting on yourself. You may be pressuring yourself in ways that are not helpful.

Stuck in your project? Here are a variety of tips for approaching and/or overcoming the block:

Don’t judge your block. Get curious about it. Visualize – how does that block show up in your body? Can you find a metaphor to describe it? What does the metaphor say about your block? This can be a powerful way to get under the surface to understand what is really going on.
Re-examine your commitment and purpose. What was your original motive for this project? Is that still true? What is important to you about this project now?
Examine your output goals? Are you beating yourself up over unrealistic goals? Our inner critics tend to get in our way and de-motivate us.
Take a break and work on something else for a while
Try pushing through your resistance for ½ hour. Did your engagement with the project change?
What is a good source of inspiration for you? Music? Walks? Dance? Take some time to nourish your muse and then try writing again.

Of course you can always contact me and we can set up a session to explore your project idea, uncover your blocks and get you started pr working again.

Contact me to set up a Finally an Author session.

What to expect from a Finally and Author session:

Create a sense of clarity around why you want to write your book
Get in touch with your inspiration and your motivation for writing your book
Discover the #1 reason why you haven’t written your book already
Identify the most powerful actions that will get you writing consistently
Complete the consultation with the excitement of knowing exactly how to move forward with your book project

You can reach me here, or call me at 925-207-9525.

Maura McCarley Torkildson, MA, CPCC, ACC

Communications CoachLearning SpecialistWriter

Certified Professional Co-Active Coach

www.mauratorkildsoncoaching.com

www.mauramccarley.com

925-207-9525

What does the average American think about “Healthcare in America?”

July 6, 2015/in Business, Customer Service, Health, Small Business /by Gail Wilson

My question was: What does the average American think about “Healthcare in America?”
I started with Yahoo Answers. Don’t ask me why not Google. I guess it was a “browser thing” or that’s my story. Anyway, the first listing was Sort by Relevance|Time, whatever that means? Then,

What do you think about this? (about poverty in America)?

Next, what do you think about the healthcare bill?,

What do you think is a big problem in America?

Well you can see that bureaucracy is everywhere.
So, I conformed and went to Google search and I found:

Health care in the United States – Wikipedia, the free …
https://en.wikipedia.org/wiki/Health_care_in_the_United_States
Wikipedia
On average, a U.S. male can be expected to live almost four fewer years. than The American Health Care System Sucks – Business Insider. Average Americans, Healthcare Consumers, and National …
insights.c2bsolutions.com/…/Average-Americans-Healthcare-Consumers-…

So I am pleased to report there is a lot of conversation about healthcare in America.

How coincidental that we just celebrated America’s Freedom. Can an American be truly “FREE” without Healthcare? Now that is another question and I will not start another debate. I know personally I like choices. I like second opinions. I truly love saving money. Finally, I love to share. I will, of course, share some information that a friend shared with me. www.EveryoneBenefits.com/AnnaD

I watched and listened to the video and the testimonials and drew the same conclusion.
It’s not too good to be true. It’s INCREDIABLE! www.EveryoneBenefits.com/AnnaD

GSW 300 413 The Story about this picture in another blog.
About Me: Gail Wilson a “blog newbie” @ blog.ServiceConnection.biz & my website www.ServiceConnection.biz Gail has over 30 years of business development, advertising sales, magazine publishing, and customer service. My trusted attributes are: detail oriented, outstanding attentiveness, diplomatic, trustworthy, dedicated relaxed attitude. I am resourceful.
I want to contribute to the world and leave a lasting impression. Thinker. Problem solver. Communicator. Hardcore reader. Creator. Explorer. Successfully Mentoring Online Marketers

“The Big Valley and Customer Service”.

June 23, 2015/in Customer Service /by Gail Wilson

(The Big Valley is an American Western television series which ran on ABC from 1965-1969)
“Hello. My name is Gail. How can I provide you with “excellent” customer service? I know if you have called a business recently, you have heard these words.

Can you imagine any level of customer service less than excellent during the Big Valley Days?

That script for Barbara Stanwyck did not exist. Nor did the mind set for a half-done-job. Things were done right the first time. This wasn’t a slogan. This was the norm.

There were no return trips to the store because the merchant forgot to pack the flour. We couldn’t afford to make needless mistakes in the bygone days. I don’t believe it was allowed.

We can’t afford them today. The law protected lackadaisical effort we have grown accustomed is not only hurting our way of life, it is hurting our country.

Our history has shown us how far we have come and how much we have lost. Integrity, responsibility, trust and our economic standing.
Made in the USA. A statement you could eat, sleep, drive and stand on.

Word to the wise, examine carefully and partake at your own risk.

From the cradle to the grave, excellent customer service is warranted. Really horrendous events have happened for the lack of customer service.
Babies have been born and didn’t live. Customer Service. Sometimes untrained, sometimes unethical.
People have died and didn’t get “properly” buried. Customer Service.

Excellent Customer service should be as personal as washing your hands after visiting the restroom.
Customer service should be a way of life.

Many may know I am a Texan. Born and raised. I have some very strong views on work performance and I ‘m not much for excuses. Right to Work States: Texas and the law won’t assist the slothful.

I will tell about the time when I chose to “Half-do my chores”, soon, on another blog. It wasn’t pretty.
Gail Wilson a “blog newbie” @ blog.ServiceConnection.biz & my website www.ServiceConnection.biz